Working Title: Chief Information Officer
Department: Information Technology
The Chief Information Officer (CIO) will provide technology vision and leadership in the development and implementation of the college-wide information technology (IT) program. The CIO will lead the college in planning and implementing enterprise information systems to support both distributed and centralized business operations and achieve more effective and cost beneficial enterprise-wide IT operations.
Duties & Responsibilities:
- Provides strategic and tactical planning, development, evaluation, and coordination of the information and technology systems for the college.
- Facilitates communication between staff, management, vendors, and other technology resources within the organization.
- Oversees the back office computer operations of the student information system, including local area networks and wide-area networks.
- Responsible for the management of multiple information and communications systems and projects, including voice, data, imaging, and office automation.
- Designs, implements, and evaluates the systems that support end users in the productive use of computer hardware and software.
- Develops and implements user-training programs.
- Oversees and evaluates system security and back up procedures.
Required Education and/or Experience:
Minimum of 10 years of experience with increasing responsibilities for management and support of student information systems and information technology, direct management of a major IT operation is preferred. Significant experience in an educational setting is desirable, specifically in technology and information systems planning to support college goals. Experience should also include exposure to both shared and outsourced solutions, as well as support of in-house information and communication systems in a multi-site client-server environment. Specific experience with student management, financial management and human resource management information systems is a plus. The ideal candidate will also have:
- Familiarity with desktop, notebook, handheld, and server computer hardware.
- Familiarity with local and wide area network design, implementation, and operation.
- Familiarity with operating systems such as Windows, Unix, and Linux.
- Knowledge of various office productivity software programs such as word processing, databases, spreadsheet programs, and communications software.
- Familiarity with various computer peripherals such as printers, monitors, modems and other equipment.
- General knowledge of business processes and their interrelationship gained through three or more years of related experience.
- Ability to analyze and resolve complex issues, both logical and interpersonal.
- Effective verbal and written communications skills and effective presentation skills, all geared toward coordination and education.
- Ability to negotiate and defuse conflict.
- Self-motivator, independent, cooperative, flexible, creative.
- Current driver’s license and access to reliable transportation; ability and willingness to travel when necessary.
Requires a bachelor's degree in Computer Science, Business Administration or a related field or equivalent experience. A Master’s degree in Higher Education Administration, Computer Science, or Business Administration, or related field is highly desirable.
Comprehensive knowledge of:
- Data processing methods and procedures, and computer software systems
- Systems design and development process, including requirements analysis, feasibility studies, software design, programming, pilot testing, installation, evaluation and operational management
- Business process analysis and redesign
- Design, management, and operation of managed IT systems
Proven skills in:
- Negotiating with vendors, contractors, and others
- Budget preparation and monitoring
- Planning and organizing
- Management and leadership
Demonstrated ability to:
- Relate to all levels of the user community
- Be a team player that motivates and educates other team members
- Plan, implement and support systems in a complex education environment
- Set and manage priorities
- Comprehend complex, technical subjects
- Translate technical language to lay audiences
- Link and apply complex technologies to business strategies
The Chief Information Officer reports to the Vice President for Business and Finance.
Contacts: Robbin Burriss
Any corrections/updates to information listed on these pages are required to go through the contacts listed above.