Working Title: International Student Coordinator
Department: Student Affairs
This is a highly responsible administrative position performing a variety of tasks for the Department of Student Affairs in order to maintain and advance the international program.
Nature of Work:
Provide all levels of support to international students and programs from inquiry and application processing, pre-arrival and immigration work, insurance and health, programming, registration and college services to issues of extracurricular routine. Includes some weekend and evening work.
Duties & Responsibilities:
- Provide accurate information quickly to international students inquiring into admission to the College. Respond to inquiries and prospective students.
- Serve as admissions counselor for international students to include correspondence with applicants, providing them accurate information and help in completing applications.
- Process the completed applications and inform students of admission and provide pre-arrival information.
- Maintain international applicant and student files and records, and enter student information into the College's administrative system.
- Maintain international student files and records, and enter student information into the College's administrative system.
- Provide essential services to students upon entry (airport pickup, shopping, bank, etc.) and during their course of study.
- Provide information and counseling to international students on immigration regulations and procedures, adjustments to life in the U.S., and on academic and personal concerns.
- Plan and implement student programs including, but not limited to, International Student Orientation, International Weeks, International Fair, and special informational programs on topics such as immigration, CPT, OPT, tax regulations, etc.
- Coordinate health insurance coverage for international students with the insurance company Pearce and Pearce and assist students with medical office needs and Transportation when necessary.
- Serve as the Primary Designated School Official (PDSO) for the Student and Exchange Visitor Information System (SEVIS) by processing immigration documentation for international students. Update student records and report to SEVIS each semester. Advise faculty and staff about SEVIS rules and regulations when necessary.
- Serve as liaison between International Programs and other campus offices for purposes of international student scholarship consideration, academic advisement, and registration.
- Assist the Cultural Exchange Club with the planning and implementation of their meetings, events and fundraising if any.
- Create publicity for international programs as needed, including designing event flyers.
- Maintain or assist the International Programs website linked to the College’s homepage.
- Attend occasional international social or area functions/meetings representing International Programs.
- Assist in serving as liaison to the community with regards to international student programming activities.
- Maintain active membership in appropriate professional organizations (NAFSA) and participate in professional development. Adhere to NAFSA's Statement of Principles of Good Practice.
- Assist in awarding scholarships to international students.
- Maintain positive working relationships with College employees and students.
Required/Desired Knowledge, Abilities & Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Demonstrated administrative ability to plan & execute programs/activities, to secure cooperation from individuals/organizations, & to coordinate the activities of such individuals and organizations.
- Sensitivity to and acceptance of personal and cultural differences in people and the ability to relate well to people from diverse cultural and educational backgrounds.
- Knowledge of rules, standards, regulations, and laws regarding student records.
- Ability to use discretion in handling confidential matters, while complying with FERPA.
- Ability to work on multiple tasks and meet deadlines.
- Proficiency with an integrated administrative system and current computer software programs.
- Fundamental knowledge of data retrieval.
- Ability to adhere to College & departmental policies and procedures.
- Ability to work effectively with a wide range of constituencies in a diverse community.
- Ability to make administrative/procedural decisions and judgments.
- Skill in organizing resources and establishing priorities.
- Ability to read and comprehend instructions, correspondence, and memos.
- Ability to write standard business correspondence.
- Ability to communicate in English clearly and proficiency in one or more foreign languages required (especially Spanish).
- Excellent telephone etiquette with a clearly understandable accent is required.
- The ability to express oneself clearly and concisely, both orally and in writing, and to work cooperatively and productively in a highly active setting.
- Ability to effectively present information in one on one and small group situations to customers, clients, and other College employees.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
Required Education and/or Experience:
Highschool Diploma required, Bachelor’s degree required, SEVIS experience preferred, Extensive work experience in international education preferred, Previous employment in the U.S. in an educational institution or in an agency dealing with international interchange preferred, Participation in activities, in college or elsewhere, which involved relationships with foreign students, or which provided cross cultural experiences, or which otherwise broadened the individual’s understanding of other cultures and the values of international education, Study, employment, or residence in another country or extensive travel outside the United States admired.
The International Student Coordinator reports to the Dean of Student Affairs.
Contacts: Robbin Burriss
Any corrections/updates to information listed on these pages are required to go through the contacts listed above.