Darton State College
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Position Descriptions
Working Title: Information Technology Junior Network Support Specialist
Department: Information Technology
Purpose:
Maintain and operate servers and equipment utilized by Darton College.
Nature of Work:
The major responsibility of the IT Network Support position is to provide a stable infrastructure for the campus. On a broad scale, this includes:
- maintenance of campus servers (Windows, Exchange, VOIP, etc.) as per established specifications
- proactively using performance-monitoring tools and reporting on situations that may lead to problems
- diagnosing network/server emergencies when they arise and persevering until they are resolved
- liaison with senior network support specialist to obtain fixes for network/server device problems, and updating the network/server device software to apply those fixes
Duties & Responsibilities:
Under the direct supervision of the Senior Network Support Supervisor the major duties of the IT Junior Network Support position include but are not limited to:
- Windows Server 2003/2008 Administration
- Exchange Administration including day to day account creation
- Cisco VOIP Administration
- Windows Active Directory Administration
- Maintain Group Policy for multiple Domains
- Maintain Login Scripts for multiple Domains
- Maintain and Operate McAfee EPO
- Maintain and Operate WSUS
- Schedule and Maintain Server Backups
- Maintain DHCP server
- Maintain DNS/WINS server
Required/Desired Knowledge, Abilities & Skills:
- Windows Server
- Cisco VOIP
- MS Exchange 2007
- Group Policy
- Active Directory
- McAfee
- Veritas BackExec
- DNS, WINS, DHCP
- TCP/IP
- Troubleshooting
Required Education and/or Experience:
Degree in Information Technology or equivalent experience.
Supervision:
Position reports to the Chief Information Officer
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Responsible Department: Business & Financial Services
Contacts: Robbin Burriss
Any corrections/updates to information listed on these pages are required to go through the contacts listed above.
Contacts: Robbin Burriss
Any corrections/updates to information listed on these pages are required to go through the contacts listed above.
